WELCOME HOMEOWNERS!

Frequently Asked Questions

• How can I pay my assessment fees?

  You can easily pay your assessment fees through your homeowner portal on AppFolio. Simply log in to your account, and you'll find options for making payments online, whether by credit card, debit card, or ACH transfer. If you need assistance, our support team is happy to help!

• How can I check if my HOA dues are current in my account?

  To check if your HOA dues are current, simply log in to your homeowner portal through AppFolio. You'll be able to view your payment history and current balance to ensure everything is up to date. If you have any questions or concerns, feel free to reach out to us.

• Where do I get a copy of the governing documents for the association?

  You can access a copy of the governing documents, including the CC&Rs, bylaws, and other important documents, through your homeowner portal on AppFolio. These documents are available for download at any time. If you need help finding them, please contact us and we'll be happy to assist.

• What tenant information do I need to provide to you?

  As a property owner, if you have tenants residing in your unit, please provide the following information:

  • Tenant's full name
  • Contact information (phone number and email address)
  • Lease start and end dates
  • Emergency contact information (optional, but recommended)

• What are the Covenants, Conditions, and Restrictions for the Association?

  The Covenants, Conditions, and Restrictions (CC&Rs) outline the rules and regulations for the community, helping to maintain the integrity and value of the property. You can review the full CC&Rs, along with other governing documents, through your homeowner portal on AppFolio. If you have any specific questions about the CC&Rs, please don't hesitate to reach out to us.

• Are owner’s guests and tenants allowed to use common area facilities?

  Yes, guests and tenants are generally allowed to use the common area facilities, provided they follow the community guidelines and rules. However, specific restrictions may apply depending on the facility or amenity. Please refer to the governing documents or your homeowner portal for detailed information, or feel free to contact us for clarification.

• Who maintains the properties and the common areas?

  The HOA is responsible for maintaining and managing the common areas, such as parks, sidewalks, and recreational facilities. As a homeowner, you are responsible for the upkeep and maintenance of your individual property. For any issues regarding common area maintenance or repairs, please contact us directly through your Appfolio portal.

• Where can I submit questions, comments, and work orders?

  You can easily submit any questions, comments, or work orders through your homeowner portal on AppFolio. Simply log in to your account and use the provided options to send us your request.